Privacy policy
At Zerroa, your privacy matters to us. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website or make a purchase.
By using our site, you agree to the practices described below.
1. Information We Collect
When you shop with us or browse our website, we may collect:
Personal Information
- Full name
- Billing and shipping address
- Email address
- Phone number
- Payment details (processed securely by trusted third-party providers)
Automatically Collected Information
- IP address
- Browser type and device details
- Pages you visit and time spent on our site
- Cookies and similar tracking technologies
This information helps us personalize your experience, improve our website, and serve you better.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send shipping updates and delivery notifications
- Provide excellent customer support
- Improve our products, services, and website experience
- Prevent fraud and maintain security
- Send important order confirmations and account-related messages
We do not sell or rent your personal information to third parties for marketing purposes.
3. Sharing Your Information
We may share your information only with trusted partners who help us run our business, such as:
- Payment processors
- Shipping carriers (FedEx, UPS, etc.)
- Website hosting and analytics providers
- Email service providers
These service providers are contractually obligated to use your data only for the services they provide to us and to keep it secure.
We may also disclose information if required by law or to protect our legal rights and safety.
4. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance your shopping experience. Cookies help us remember your preferences, analyze site traffic, and make navigation smoother.
You can manage or disable cookies through your browser settings at any time. However, disabling cookies may affect some features of our website.
5. Data Security
We take the security of your information seriously. We use industry-standard security measures, including SSL encryption for all transactions. While we strive to protect your data, no online system is 100% secure, and we cannot guarantee absolute security.
6. Your Privacy Rights
Depending on where you live, you may have rights regarding your personal data, including the right to:
- Access the information we hold about you
- Request corrections to inaccurate data
- Request deletion of your personal data (where applicable)
To exercise any of these rights, simply contact us using the details below.
7. Third-Party Links
Our website may include links to external sites. We are not responsible for the privacy practices or content of those third-party websites.
8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted here with a new effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, feel free to reach out.
Customer Support
Email: info@zerroa.shop
Phone: +1 214-583-0203
Business Address: 8687 N Central Expy Space 955, Dallas, TX 75225, USA
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (CST)